The Ritz-Carlton is a luxury HOTEL chain with locations around the world. It is known for its high-end amenities and services, and is often considered one of the most luxurious HOTEL chains in the world. The term 'Ritz-Carlton, e.g.' can be used to refer to any of the hotels in the chain, as it is an example of the type of HOTEL. The crossword solution for this term is 'HOTEL', which is a five-letter word that accurately describes the type of business the Ritz-Carlton is.