A hotel employee is a person who works in a hotel and provides services to guests. The most common hotel employees are maids, doormen, concierges, bellmen, bellhops, valets, mauds, pages, bellcaptains, chambermaids, and crambermaids. Maids are responsible for cleaning guest rooms and other areas of the hotel. Doormen greet guests and help them with their luggage. Concierges provide information about the hotel and the local area. Bellmen assist guests with their luggage and provide directions. Bellhops are similar to bellmen but are usually younger. Valets park cars and help guests with their luggage. Mauds are responsible for cleaning and maintaining the hotel's public areas. Pages deliver messages and items to guests. Bellcaptains are in charge of bellmen and other staff members. Chambermaids clean guest rooms and bathrooms. Crambermaids are responsible for cleaning and maintaining the hotel's public areas.