Down at the heels is a phrase used to describe someone or something that is in a state of disrepair, poverty, or neglect. The crossword solutions for this phrase are SEEDY, ratty, and SHABBY. SEEDY can be used to describe someone who is disreputable or shady. Ratty is often used to describe something that is worn out or tattered. SHABBY is used to describe something that is old and worn out, often due to lack of care.