Bank clerks are responsible for providing customer service in a banking environment. They are responsible for processing transactions, such as deposits, withdrawals, and loan payments. They also answer customer inquiries, provide account information, and help customers open new accounts. Bank clerks must be knowledgeable about the bank's products and services and must be able to explain them to customers. They must also be able to handle customer complaints and resolve any issues that may arise. Bank clerks must be organized and detail-oriented in order to accurately process transactions and maintain customer records.