A baggage porter, also known as a REDCAP (6 letters) or REDCAPS (7 letters), is a person who assists travelers with their luggage at airports, train stations, and other transportation hubs. They are responsible for loading and unloading luggage, transporting it to and from the check-in area, and helping passengers with any other needs they may have. REDCAPS are usually employed by the transportation company or airport and wear a distinctive uniform.