Working in a bakery involves kneading dough, which is the process of mixing and stretching it to make breads, pastries, and other baked goods. Kneading is an important part of the baking process as it helps to develop the gluten in the dough, giving it structure and texture. It also helps to evenly distribute the ingredients throughout the dough. Kneading can be done by hand or with a machine, depending on the type of dough being made.