TOP SPOTS refers to places that are popular and well-known. ACMES is an acronym for 'Achieving Maximum Excellence in Service, ' which is a company that provides customer service training. APEXES is an acronym for 'Achieving Peak Experiences in Excellence and Service, ' which is a company that provides customer service consulting. TOYSTORES is a business that specializes in selling toys. All three of these businesses are considered to be TOP SPOTS in their respective industries.