TECHS' CALLERS refers to the job of a technical support representative, also known as a customer service representative. They are responsible for providing technical assistance to customers who have questions or problems with their products or services. They provide support over the phone, via email, or through online chat. They must be knowledgeable about the product or service they are supporting and be able to troubleshoot any issues that may arise. They must also be able to explain complex technical concepts in a way that is easy to understand for the customer.