MASS DISORDER is a term used to describe a situation in which a large group of people experience confusion and disorder due to a lack of organization or structure. It is often caused by a sudden change in the environment or a disruption in the normal flow of events. The term CHAOS, which is a 5 letter word, is often used to describe this type of situation. CHAOS is defined as a state of utter confusion and disorder, and it can be caused by a variety of factors.