Low ratings refer to a situation in which something is not well-received or highly regarded. This could be a product, service, or performance. The term 'low ratings' can also be used to describe a low score or rating given to something. In this case, the crossword solution for the term 'low ratings' is 'ONES', which refers to a score of one out of a possible ten or higher. This indicates that the item in question was not well-received or highly regarded.