The term 'less harsh' can be described by the crossword solutions of GENTLER (7 letters), softer (6 letters), MILDER (6 letters) and KINDER (6 letters). GENTLER means to be less severe or intense, while softer implies something that is not hard or rigid. MILDER is a synonym for GENTLER, meaning to be less strong or intense. KINDER is a synonym for GENTLER, meaning to be more gentle or compassionate. All of these words describe the term 'less harsh' in that they imply something that is not as intense or severe.