The term IT MAY BE SOFT can be solved by the crossword solutions SELL (4 letters) and SHOULDER (8 letters). SELL is a verb meaning to exchange goods or services for money. It is often used in the context of business, such as when a company sells its products to customers. SHOULDER is a noun that refers to the part of the body between the neck and the upper arm. It is often used to describe the act of carrying something, such as when someone carries a heavy bag on their SHOULDER.