Mediation is a process in which two or more parties attempt to resolve a dispute with the help of an impartial third party. Mediation is a voluntary process and the mediator does not have the power to impose a solution on the parties. Instead, the mediator helps the parties to identify their interests, explore options for resolution, and reach a mutually acceptable agreement. Mediation is often used to help settle disputes in areas such as family law, employment law, civil litigation, and commercial disputes.