The term 'Friendly Quality' can be broken down into two crossword solutions: WARMTH (6 letters) and HOSPITALITY (11 letters). WARMTH is a quality of being warm, kind, and generous. It is often associated with feelings of comfort and security. HOSPITALITY is the act of being hospitable, or welcoming and accommodating to guests. It is often seen as a sign of friendliness and kindness. Together, these two qualities make up the term 'Friendly Quality'.