The term 'facilitators' can be broken down into two job descriptions: agents and easers. Agents are people who act on behalf of another person or organization, often to negotiate or manage a transaction. They are responsible for representing their clients in a professional manner and ensuring that all parties involved are satisfied with the outcome. Easers are people who make something easier or simpler. They often provide assistance to those who need help navigating a process or understanding a concept. Facilitators are important in many different fields, as they help to bridge the gap between parties and ensure that everyone is on the same page.