The term 'case load' is used to refer to the amount of work that a person or organization is responsible for. In this case, the crossword solutions for the term 'case load' are BEERS (5 letters) and BEER (4 letters). BEERS is an acronym for 'Bureau of Economic and Educational Research Services' and BEER is an alcoholic beverage made from fermented grains. Both terms can be used to describe the amount of work that someone is responsible for.